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Bots at a Tipping Point: Transforming Customer Service?
Harnath Babu, Chief Information Officer- Technology, KPMG in India
Smart SaaS
Prince Joseph, Head - Internal IT, ISYX Technologies
Geographic Information Systems - A Vital Part of being a Digital Government
Dan Ryan, CIO, City of Battle Creek, Michigan
Make GIS More of a Strategic Tool in Your Organization's Arsenal
Mujib Lodhi, CIO, Washington Suburban Sanitary Commission (WSSC)
Bridge the Communication Gap within Organizational Hierarchy through ESNs
Makarand V. Sawant, Senior General Manager - IT, Deepak Fertilisers and Petrochemicals Corporation
Focus of Application Management Solution towards Greenfield Ecosystems
Martin Ingram, SVP & CIO, Arise Virtual Solutions Inc.
Need of the Hour: Customer Centric Build-Up of IT Departments
Warren Neuburger, CIO & EVP Global Operations & Customer Care, PGi
Sustaining Performance and User Experience through APM Technology
Amit Pal Singh, Head - IT Transformation, Gionee India
APM - Online, Speed and Secure
Prince Joseph, Head - Internal IT, ISYX Technologies
Connect to Customers - Customer Relationship Management in Retail
Satrajit Bhattacharya, IT Head, Future Group India
CEM a 2017 Perspective View
Pavan Malladi, CIO, Dhiraagu
A New Paradigm to Enterprise Networks
Praveen Rajan, Head of IT, The Smart Cube
CIO Viewpoint
Disaster Recovery Plan is a Business Plan' with...
By Srinivasan M, Corporate IT Head, Hotel Leela Venture
Four Keys to Ensure BPM Success
By Virender Jeet, Senior Vice President-Technology, Newgen Software Inc.
Merging business and Information
By Puneesh Lamba, VP-IT, Ballarpur Industries Limited
CXO Insights
Achieving Efficiency in Document Management
By Emmanuel Christi Das, Managing Editor
How Omni-channel Customer Engagement Drives...
By Ankit Tandon, Chief Operating Officer, OYO Townhouse
Looking towards Operations Management: What...